Customer Service Trade Accounts

RETURNS

All sales are final.

Should any merchandise arrive damaged or defective, Alexander Lucent Gallery, LLC, will provide a courtesy exchange for the same item(s).
Please contact Alexander Lucent Gallery, LLC, within five business days if this is the case.

LEAD TIME

Each piece is crafted to order, until the limited edition is no longer available. Please allow approximately 4-6 weeks for most pieces, plus 3-6 days for delivery. However, any specific lead times mentioned on an individual piece take precedence, over this time frame. Alexander Lucent Gallery, LLC will not ship to P.O. boxes.